13. FAQ
Q1: Will the device store data and send it out later when the gateway is in range?
No.
Q2: Can the firmware of the device be updated?
Yes, it will automatically update. It is not possible to do a manual update.
Q3: How can I connect multiple VE.Direct devices to the device?
You can connect up to two VE.Direct devices.
Q4: Can I connect both this module and something else to the VE.Direct port at the same time?
No.
Q5: Can the module be used to remotely switch the load output of an MPPT?
No.
Q6: Can the module be used to remotely update the firmware of a BMV, MPPT, or Inverter?
No.
Q7: Can the module be used to remotely change the configuration of the BMV, MPPT or Inverter?
No.
Q8: Can the module be used to remotely perform any other action?
Yes, you can switch the onboard relay switch from VRM.
Q9: Can I use the GlobalLink with a GX device (e.g Cerbo GX)
No, it is impossible to use a GlobalLink with a GX device.
The GlobalLink is intended to be used instead of a GX device to connect one or two supported VE.Direct devices directly to VRM via the built-in LTE-M connection. Data will be sent straight to the VRM portal, no GX device is required.
You cannot connect the GlobalLink directly to a GX device, it is designed to connect to the supported VE.Direct devices (such as BMV or MPPT) directly. If you would like to connect your GX device to a 4G network use the GX LTE 4G instead.
Q10: The Peak Power Pack has a VE.Direct port. Does the device work with it?
No.
Q11: Can I use my own SIM card in the device?
Yes. Make sure your operator supports LTE-M (Cat M1).
Q12: Can I use the SIM card for other devices?
No, the SIM card is locked, has a strict data limit, and will not work on other devices.
Q13: Can I factory reset the device?
No. You can however delete the corresponding installation in VRM, removing all historic data.
Q14: Does the device have GPS
No.
Q15: Can I use the device over WiFi?
No.
Q16: What happens after the 5th year? Do I have to buy a new device?
If 4G LTE-M networks are still operational, you can insert your own SIM card.
Q17: Does the GlobalLink support NB-IoT networks?
The GlobalLink 520 supports LTE-M networks, while the GlobalLink 530 supports LTE-M and NB-IoT networks.